Clubhouse | Promenade Pointe | Apartments in Norfolk, Virginia

Ratings & Reviews

Overall Rating

5
(137 reviews)
98.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

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Resident Reviews

submitted by CAMERON G. - |Recommended: YesGood spot — Overall good spot to live
submitted by Brian H. - |Recommended: YesSolace — Solace
submitted by Devandreon D. - |Recommended: YesReview — Good place to live so far.
submitted by Terrein A. - |Recommended: YesAmazing Staff — From day one the staff have been a huge help with any issues we had the property is beautiful the only reason I gave a 3 on cleanliness is due to the state of a few of the stairwells I've been through and various pet stains on the carpets through the halls. And my noise rating isn't due to fault of the property more as location my window overlooks the main road and gets rather noisy through the night and early mornings.
response from property -Thank you for your review of Promenade Pointe. It brightens our day to know that you're enjoying your living experience overall, although it does appear you have some concerns. We would be happy to speak to you about them, so please contact us directly at bonaventurelistens@bonaventure.com.
submitted by Terra B. - |Recommended: YesLovely community. — I have been a resident for almost 8 years and I still love it here.
response from property -We really appreciate this review and five-star rating of Promenade Pointe! It is always nice to hear when a long term resident is still enjoying the community. Please get in touch if you need anything!
submitted by Scott R. - |Recommended: YesCustomer Survey — Overall, the apartment and its complex is not bad. Parking can be an issue, especially the size of the lots as it’s really narrow, plus the dumpsters being in the middle of the roads sometimes. The maintenance and office staff are very nice and helpful
response from property -Thank you for bringing your concerns to our attention. We appreciate your feedback and will take it into consideration as we work to improve our community at Promenade Pointe. Please reach out to us at bonaventurelistens@bonaventure.com so we can discuss your concerns directly.
submitted by Lorenzo W. - |Recommended: YesBeautiful and luxurious — It like living in the perfect balance between quality and comfort.
response from property -We appreciate your positive review and high rating of Promenade Pointe. A recommendation from a happy resident is the best compliment we can receive. Thanks so much!
submitted by Oliver S. - |Recommended: YesGreat safe community to live at — Really enjoy the safety and location. I look forward to using the outdoor amenities in the spring and summer
response from property -Thank you for your feedback. We’re so pleased to hear that you’re enjoying our community here at Promenade Pointe and that you are pleased with our convenient location. We sincerely value our residents and want each one of them to be completely satisfied with their home and our service. Please reach out if we can assist you in any way. Thanks again!
submitted by Mayra L. - |Recommended: YesLiving at Promenade — Living at Promenade is like living at home. I was here in military orders, far away from home but the staff makes me feel welcome. The apts are in great condition and the amenities are awesome.
response from property -Thank you so much for your positive review. We are so glad to hear that you feel at home at Promenade Pointe. We appreciate your compliments to our management team and are thrilled to hear you enjoy our beautiful and friendly community.
submitted by Anthony A. - |Recommended: YesGreat job — 😊 I’m here
response from property -Thank you for your five-star review! Please reach out if ever you need anything at all.
submitted by Shermel A. - |Recommended: YesGood property — Apartments are nice, spacious rooms.
response from property -Thank you for taking the time to review Promenade Pointe. We’re thrilled to see you rated us five stars. The positive feedback means so much to us.
submitted by Declan H. - |Recommended: YesMaintenance — They are great people and good at their jobs
response from property -That’s wonderful to hear. Thank you for taking a moment to share a review of Promenade Pointe. We’re dedicated to your comfort and satisfaction, and are so pleased to receive this praise of our community and service. Please don’t hesitate to reach out if we can assist you during your residency.
submitted by Elenoir K. - |Recommended: YesI love it — I highly recommend this complex
response from property -Thanks for this positive rating and review of Promenade Pointe! We appreciate your recommendation, and hope that you’ll reach out if we can assist you in any way!
submitted by DANIEL H. - |Recommended: YesIt was a nice property — Nice community and friendly people.
response from property -Thanks for this positive rating and review of Promenade Pointe! We appreciate your feedback, and hope that you’ll reach out if we can assist you in any way.
submitted by Christopher K. - |Recommended: YesMy review — The staff is great. The layout of the living quarters are great. The paid parking is narrow and therefore it’s easy to hit someone else vehicle or even scrape the wall of the parking are is fully utilized. The apartment community has great indoor facilities. No matter how soft footed you are it seems like you can hear the people above . These are some things I’d say.
response from property -Thanks for taking a moment to leave a review. Happy residents make our day. We're pleased to hear that you are enjoying our convenient location. We truly hope that you love your home at Promenade Pointe. Please let us know if you need anything in the future.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Promenade Pointe, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Promenade Pointe, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose