Clubhouse | Promenade Pointe | Apartments in Norfolk, Virginia

Ratings & Reviews

Overall Rating

5
(127 reviews)
98.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Your Review

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Resident Reviews

submitted by Shermel A. - |Recommended: YesGood property — Apartments are nice, spacious rooms.
response from property -Thank you for taking the time to review Promenade Pointe. We’re thrilled to see you rated us five stars. The positive feedback means so much to us.
submitted by Declan H. - |Recommended: YesMaintenance — They are great people and good at their jobs
response from property -That’s wonderful to hear. Thank you for taking a moment to share a review of Promenade Pointe. We’re dedicated to your comfort and satisfaction, and are so pleased to receive this praise of our community and service. Please don’t hesitate to reach out if we can assist you during your residency.
submitted by Elenoir K. - |Recommended: YesI love it — I highly recommend this complex
response from property -Thanks for this positive rating and review of Promenade Pointe! We appreciate your recommendation, and hope that you’ll reach out if we can assist you in any way!
submitted by DANIEL H. - |Recommended: YesIt was a nice property — Nice community and friendly people.
response from property -Thanks for this positive rating and review of Promenade Pointe! We appreciate your feedback, and hope that you’ll reach out if we can assist you in any way.
submitted by Christopher K. - |Recommended: YesMy review — The staff is great. The layout of the living quarters are great. The paid parking is narrow and therefore it’s easy to hit someone else vehicle or even scrape the wall of the parking are is fully utilized. The apartment community has great indoor facilities. No matter how soft footed you are it seems like you can hear the people above . These are some things I’d say.
response from property -Thanks for taking a moment to leave a review. Happy residents make our day. We're pleased to hear that you are enjoying our convenient location. We truly hope that you love your home at Promenade Pointe. Please let us know if you need anything in the future.
submitted by Oluwaseyi A. - |Recommended: YesGood to go, but can be better. — Peaceful and comforting
response from property -Thanks for this positive rating and review of Promenade Pointe! We appreciate your feedback, and hope that you’ll reach out if we can assist you in any way.
submitted by Vince B. - |Recommended: YesIts a good and luxurious apartment its good in all ways — I would recommend this apartment for a friend, its not a bad apartment, i mean compared to other apartments this one for sure is better in a lot of ways.
response from property -Thanks for taking a moment to share this review and high rating of Promenade Pointe! Your compliments motivate us in our continued efforts to serve you with an exceptional living experience and we truly appreciate your recommendation. Please don't hesitate to reach out at bonaventurelistens@bonaventure.com with any concerns or feedback.
submitted by Paul O. - |Recommended: YesAwesome Property. — It's an awesome property. Any issues are addressed quickly. The staff is always helpful.
response from property -Thank you for your 5-star feedback! We’re so pleased to hear that you’re enjoying our community here at Promenade Pointe and that our team has been responsive to your needs. We sincerely value our residents and want each one of them to be completely satisfied with their home and our service. Please reach out if we can assist you in any way!
submitted by Mayra R. - |Recommended: YesPretty and hotel like feeling — it is like you’re living in a fancy extended stay hotel, it’s actually nice
response from property -We are so happy that you love your home here at Promenade Pointe, Mayra! Thank you for taking the time to leave your rating!
submitted by Brittany S. - |Recommended: YesNice — Beautiful complex with incredible staff, nice amenities.
response from property -Thank you for your review of Promenade Pointe, and for your feedback about team. We’re proud to provide our residents with excellent customer service, and are so pleased that our efforts have resonated with you. Please reach out if we can assist you in the future. We look forward to your continued satisfaction!
submitted by Kirstyn W. - |Recommended: YesIt’s very peaceful — It’s peaceful and it’s pretty
response from property -Wonderful! At Promenade Pointe, we truly value our residents and always appreciate their feedback. Thank you for your compliments to our peaceful community. We look forward to providing you with excellent customer service during your residency, and hope that you'll reach out if we can assist you in any way.
submitted by Johnny S. - |Recommended: YesAwesome — Awesome
response from property -Thank you for this excellent rating! We appreciate your residency at Promenade Pointe.
submitted by Alice S. - |Recommended: YesReview — Besides garbage flying across the parking lot every now and then I feel safe leaving my daughter here for her first apartment.
response from property -Thank you for your detailed and thoughtful review. Hearing from our residents is incredibly helpful, and we’ve taken your positive and constructive feedback to our team in an effort to improve. Please reach out if we can assist you in the future, or if there are any notes that you’d like to discuss in more detail.
submitted by Cameron A. - |Recommended: YesA great clean community with great managers and tenants — a great clean community with great managers and tenants
response from property -Thank you for sharing this review of Promenade Pointe! We're happy that your experience at our community has earned us a five-star rating. We look forward to your continued comfort and satisfaction! Please reach out if we can assist you in the future.
submitted by Markiaya R. - |Recommended: YesPretty Great — Other than the cars on the bridge and the streets because this is a main street , it is pretty quiet other than wind because I'm on the fourth floor, which I appreciate. It's also very closed off, which I like because I don't like surprise company, but it may be a bit of a hassle when ordering from unofficial delivery companies, and when people are bad at instructions, or reading them.
response from property -Welcome! We're so glad that you chose Promenade Pointe. Thank you for your kind words about our community. We appreciate your feedback, and hope you'll be a resident for many years to come.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Promenade Pointe, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Promenade Pointe, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose