Promenade Pointe

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Overall Rating

5(70 reviews)100% of customers recommend this property

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Resident Reviews

Personal Opinion submitted by Christopher H. - |Recommended: YesI would say that the complex is nice for the area, a little pricey but nice. The only real noticble issues reside with the noise reduction in the apartment. I can hear the train and road noise often and the people below me when they cranked the music up before would come up through the floor boards, and also I can hear the sound of the people residing above me on a daily basis. Aside from that I would say its all and all well done.
Great staff and nice propertysubmitted by Laura J. - |Recommended: YesThe front desk staff - Alicia, Meredith, and Niah are all very nice and understanding. I've had a couple maintenance issues like when I arrived my refrigerator was completely broken and I wasted food as it went bad. I brought my concerns forward to the management office and they were able to get me a new fridge and freezer and refunded me for my last grocery trip. I was satisfied with my results, but wish the issue never occurred.
Amazing placesubmitted by Justin S. - |Recommended: YesI would tell them it's an amazing place to live. The staff really made it an amazing start. The helped us out alot. Also the grills and pool and fishing area is another amazing thing. Helps us save money due to everything is right here for us to enjoy. For free.
Fantastic property, with an amazing property manager submitted by Brett C. - |Recommended: YesPromenade Pointe is an upscale apartment complex aimed at giving a closed in yet comfortable living experience. With a slew of amenities, you can walk downstairs for a cup of coffee before you hop in the pool or kayak on the lake sitting just behind the main entrance. The apartments themselves are quite spacious, and the kitchen and bathrooms are all outfitted with new appliances and surfaces. The property manager at the time Alicia Brandon really made the experience great, and I hope she gets the recognition she deserves from BonAventure so that she may continue to improve the experience of Promenade Pointe. I lived there for 8 months, but moved due to a need for more space for my family, that was the sole factor for my early departure. The only downside to the apartments is the parking availability, and difficulty taking a left turn outside of the building. If you work late I am in the military and my work day greatly fluctuates you will find yourself having to park at the far back end of the parking lot, which can take a couple of minutes to cross. If you work late, I would suggest finding a unit in that area as it will be all that is available. They have reserved parking for a monthly bill, and the spaces are covered and have their own numbered spots. Parking wouldn't be all too bad, but almost every unit has 2 cars which the parking lot was clearly not designed to handle. There is also the issue of other tenants who have a tendency to door ding cars and run off, my new 2016 Mazda 3 earned it's first two dents and scratches here. In all fairness, these downsides can be found at almost any apartment complex.
Beautiful and clean. Very friendly staff and residents.submitted by KELSEY S. - |Recommended: YesIt's very nice and quiet, yet people are active. The community is friendly and clean and the property is fun to be at. Parking could be better however the staff maintenance timely and efficient more than make up for that.
Goodsubmitted by Tamika R. - |Recommended: YesI sure do
Best safe apartment in Norfolk vasubmitted by Leilani M. - |Recommended: YesIt's a clean, friendly well organized placed. Great place for residents friends to come and also feel at home. Amazing staff
Great Apartment submitted by Lindsey - |Recommended: YesI have been living at Promenade since July 2016. I have truly enjoyed my time here so far, and have no complaints. The application process was smooth and easy for a first time renter , the available layouts to choose from are plentiful, and the inside of the apartment is very nice and modern. Parking may be difficult from time to time, but they do offer free parking passes for guests. Maintenance responds to requests same-day, and the gate is always closed on Sundays and after office hours. The office staff is always available when you have questions or need to pick up a package, and while the gym is meh, it gets the job done. I really like the pool during the summertime, and being able to canoe or kayak is a fun bonus amenity. I never hear the neighbors next to me, and even though I am on the top floor, any noise outside in the complex is usual gone within an hour at most. While the surrounding area may not be the best, over all I am happy with my choice and look to renew my lease
The property is very well-maintained.submitted by Stella P. - |Recommended: YesQuiet,cozy,relaxing and beautidul.Modern design with very helpful staff.
This is a great place to livesubmitted by Hannah B. - |Recommended: YesPromenade Pointe is a great place to live the amenities are awesome The view of the lake is perfect and the staff are amazing Promenade Pointe apartments are just an all around fantastic place to live
Amazing.submitted by Jose S. - |Recommended: YesLike living in a huge friendly community.
Phenomenal submitted by Adriana A. - |Recommended: YesI love living here It is a very clean place, parking is reserved for residents only and pet friendly Neighboors are good people, I have not encountered an issue that was not resolved immidiatetly. Heating and cooling is unit controlled and the water pressure temperature are good.
Experience Promenadesubmitted by ANTHONY W. - |Recommended: YesYoung professionals, artists, adventures and innovators your home awaits. Promenade Pointe has been an amazing home for my family allowing us the space to grow and experience everything Norfolk has to offer. My puppy had plenty of space to grow in our apartment and enjoyed his time at Promenade and the many doggy friends that lived there as well. The price isn't for the faint of heart but knowing safety, comfort and creating a home surely has no cost.
Greatsubmitted by Abdulrahman B. - |Recommended: YesI would advise them to live in this great community
Overall a great placesubmitted by Erika K. - |Recommended: YesOverall, this apartment complex is wonderful. Just don't live near the clubhouse, there are some people who make excessive noise in there repeatedly. For the first several months of living here and making multiple complaints, not much was done. However, the new property manager has really been great about addressing the issue so hopefully it will no longer be an issue. Some residents do not take care of their dog waste so you really have to watch where you're walking. The parking spaces seem really narrow, but there is ample parking and we've never had any issues finding a place to park.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Promenade Pointe, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Promenade Pointe, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose